LS02900 SUPPLY CHAIN OFFICER

Organizing and supervising the daily supply chain activities and the teams associated, in the coordination or project level, according to MSF protocols and standards in order to ensure the optimal running of the mission

Accountabilities

Supervising and organizing the daily activities of the Supply Chain team, including Supply Supervisors, and ensuring they perform the tasks linked to their role
Being responsible for the order, purchase, stock and freight management in the coordination or in the project level, monitoring and ensuring an efficient implementation of the overall daily supply chain activities
Monitoring and ensuring a smooth running supply administration and the respect of the implemented supply procedures, proposing adjustments where needed.
Being responsible for the supply database and the correct filing and archiving of the supply documentation in order to guarantee the availability and the coherence of supply data
Communicating with customers, keeping them up to date concerning their orders status (BO confirmation) and prioritizing procurement and transport according to their needs
Collecting claims from the field, analysing causes and making corrective actions.
In collaboration with the Supply Supervisor (if any) and in coordination with the HR department, supervising the associated processes (recruitment, training/induction, briefing/debriefing, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
Informing the Logistics / Supply Manager in case of any major issue and draws-up all required reporting, in order to keep updated and reliable information that will help in decision-making
Performing any other tasks within the scope of his role, as directed by supervision and according to the needs of the mission

Education

Essential degree and specialization in Logistics/Supply Chain

Experience

Essential in supply chain management (minimum 2 years) and in organization of supply administration and procedures
Desirable proven understanding of MSF Field Logistics (general knowledge of MSF equipment and kits)

Language Level Description

B1 Independent User

Threshold or intermediate

Can understand the main points of clear standard input on familiar matters regularly encountered in work, school, leisure, etc.
Can deal with most situations likely to arise while travelling in an area where the language is spoken.
Can produce simple connected text on topics that are familiar or of personal interest.
Can describe experiences and events, dreams, hopes and ambitions and briefly give reasons and explanations for opinions and plans.

Technical Skills

Warehousing

UNDER SUPERVISION

Able to follow picking packing technics for different types of items (cold chain, DGR…)

Be informed of safety and security guidelines about warehousing

Knowledge of administrative tools (from stock card user to WMS management.

Transport

AUTONOMOUS

Knowledge of incoterms

Able to evaluate the incidence of transport costs.

Customs

UNDER SUPERVISION

Be informed of importation constraints and lead time.

Procurement

UNDER SUPERVISION

Understanding of the MSF purchasing package

Knowledge of local market (in terms of suppliers, prices, availability, etc.)

Supply IS

MASTER

Able to put in place procedures to guide basic users

Able to control the procedures are in place

able to configure the tools and master data

Able to keep the tool updated

Able to make daily reports form the tool.

Demand Planning

UNDER SUPERVISION

Understanding of stock levels, thresholds and consumptions and be able to react on alarm

Customer Service Management

MASTER

Able to work according to client requirements

Knowledge of downstream claim management

Able to establish customer reports.

Supply process Synchronization

MASTER

Able to collect indicators and to analyse them with regards to their activities

Transversal Competencies

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Commitment to MSF’s Principles

Demonstrates loyalty, awareness and respect for MSF’s values

Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
Expresses he/she wants to work with MSF because of its principles and mission.
Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
Refers to beneficiaries* when speaking about his/her own work.
Always transmits a positive image of MSF in front of both colleagues and external people.
Translates the principles of MSF into actions.

Behavioural Flexibility

Adapts behaviour to the needs of the situation

Accepts decisions which are not completely in line with his/her personal opinions.
Is flexible in applying and adapting procedures.
Adapts his/her behaviour to the characteristics of the interlocutor and/or situation.
Learns from problems and difficulties, becoming more competent at resolving similar situations in the future.
Looks for adaptable solutions in order to achieve objectives.
Reassesses priorities when circumstances change, focusing on objectives.

Stress Management

Understands other people’ s stress

Has an understanding attitude towards other people’s mistakes and shortcomings.
Gives calm and polite answers and repeats them patiently if necessary.
Uses techniques or plans activities to manage his/her own stress.
Responds and acts constructively in conflictive situations.

Results and Quality Orientation

Works towards objectives, preserving established standards

Perseveres until the objectives of the job and the team have been met.
Complies with the procedures, processes and rules set by MSF.
Is aware that the purpose of his/her job is to meet the specified objectives.
Is autonomous.
Mobilizes resources.
Analyses problems and constraints.

Teamwork and Cooperation

Shares information and coordinates with team and/or others

Shares significant information in a timely manner and actively seeks the opinion of team members or others through empathetic communication.
Allows others to question work/input if this leads to improvement.
Coordinates with other team members to ensure that common objectives are achieved.
Shows interest in and empathy with team members.

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