MM01104

HOSPITAL NURSING MANAGER

Level   10



Reports to (Hierarchical)

Project Medical Referent

Reports to (Functional)

Project Medical Referent- MTL-MFP/ Medical Coordinator

Job Family

Medical


Main Purpose

Define, organize, implement and follow-up all care and nursing related activities in the project, ensuring the daily management of the human resources as well as the implementation of the MSF nursing protocols, in order to warrant efficiency , quality and continuity of prescribed care.


Accountabilities

  • Plan and organize all nursing related activities (IPD, OPD, maternity, nutrition, etc.), its organization design and sizing and participates in the definition and update of its associated budget in order to efficiently maintain the continuity of the healthcare at the standard quality levels.
  • Coordinate and supervise the implementation of the legal therapeutic protocols, procedures and standards, providing technical support when needed, to ensure the quality of the nursing care, confidentiality and information traceability, patient surveillance, as well as ensuring that therapeutic and sterilization rules are used by the health care personnel.
  • Ensures all administrative procedures and documents (individual patient’s card and registration book, discharge paper, transfer paper, etc.) are used correctly, as well as the existing data management tools (i.e. Fuchia, EpiInfo, etc.).
  • In cooperation with the pharmacist and medical coordinator, supervise the management and running of the pharmacy activity, preparing new orders when required, supervising expiration terms and consumption patterns, in order to ensure its rational use as well as that pharmacy stock levels are permanently above minimum safety point.
  • In coordination with the project biomedical service supervising the appropriate use of medical devices and anticipating and communicating future needs.
    • In close coordination with the HR department, plan and supervise the associated processes (recruitment, training, evaluation, development and communication) of the nursing staff of the project in order to ensure both the sizing and the amount of knowledge required, improve people capabilities
    • May be responsible for scheduling duty rosters, shifts and on call of nursing staff.
    • In accordance with medical prescriptions and according to protocols in force, supervise the distribution of drugs and equipment as well as train nursing staff to ensure a rationale use of both.
    • Be responsible for the surveillance of patients in wards and train nursing staff on Patient Therapeutic Education (PTE), i.e. keeping contact with all patients, informing them regularly about their health state and responding to their questions.
    • In close coordination with the logistics manager, supervise laboratory outputs related to nursing activities (blood test) to ensure samples are collected correctly and results are provided on time.
    • Supervise nutritional activities to ensure that therapeutic food is provided regularly and complies with quality and quantity standards
    • Supervise implementation of protocols depending on project objectives (Prevention Parent To Child Transmission (PPTCT), Post Exposure Prophylaxis (PEP)) and social services (Voluntary Counseling and Testing (VCT), Information, Education ad Communication (IEC), Sexually Gender Based Violence (SGBV), mental health services, etc.
  • Report to the line manager on any relevant information linked to nursing activities and participates in monthly reports and definition of annual planning, budget for the project

Education

Essential nursing diploma for general or specialized health services; specialization or training in tropical medicine would be an asset.


Experience

Essential working experience of at least two years in nursing activities related jobs. Desirable working experience in MSF or other NGO’s in developing countries.


Language Level Description

B2  Independent User

Vantage or upper intermediate

  • Can understand the main ideas of complex text on both concrete and abstract topics, including technical discussions in his/her field of specialisation.
  • Can interact with a degree of fluency and spontaneity that makes regular interaction with native speakers quite possible without strain for either party.
  • Can produce clear, detailed text on a wide range of subjects and explain a viewpoint on a topical issue giving the advantages and disadvantages of various options.


Technical Skills



Person / material hygiene

Autonomous

Able to supervise use of PPE in a service or department

Pharmacy

Expert

 Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management softwareL4 Able to perform rational use of prescription analysis

Able to ensure quality control on drug management

Knowledge of drugs: action, interaction and side effects

Able to evaluate the quality level of patient therapy education

Mastery of pharmacy management software


Transversal Competencies



Commitment to MSF’s Principles

Demonstrates loyalty, awareness and respect for MSF’s values

  • Expresses his/her interest by talking/asking/giving informed opinions about MSF’s activities.
  • Expresses he/she wants to work with MSF because of its principles and mission.
  • Overtly expresses his/her satisfaction at belonging to MSF and defends MSF’s social mission.
  • Refers to beneficiaries* when speaking about his/her own work.
  • Always transmits a positive image of MSF in front of both colleagues and external people.
  • Translates the principles of MSF into actions.

Behavioural Flexibility

Facilitates and helps to bring about changes in others

  • Sets up mechanisms that can minimise the impact of an “expected change” on others, for instance, a good briefing.
  • Communicates and provides information even when he/she is not the team leader. 

Results and Quality Orientation

Improves performance and sets ambitious and realistic goals

  • Strives to continually improve work methods.
  • Suggests news ways of increasing efficiency in his/her field of action.
  • Demonstrates a continuous learning attitude.
  • Sets as an objective the improvement of the process. 

Teamwork and Cooperation

Encourages, engages and motivates people to work as a team

  • Shows he/she values the experience and input of other team members through empathetic communication.
  • Makes decisions taking into account how they affect the team.
  • Actively seeks input from team members to define how they will work together.
  • Makes sure the common objective is known and supported by all the team.
  • Works to achieve cohesion and a spirit of cooperation in the team.
  • Involves the team in the decision-making process that may affect all its members. 

People Management and Development

Gives feedback and sets limits

  • Informs and gives feedback about results achieved by the team.
  • Individually rectifies ineffective behaviour through constructive feedback.
  • Acknowledges the positive performance of his/her collaborators, using suitable techniques for the follow-up appraisal.
  • Manages any discrepancies between team members’ expectations and the reality of their situation.
  • Is approachable and makes time for all team members. 


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